Consumer satisfaction and perceived quality: Complementary or divergent constructs?-Reference-Cited by-同舟云学术

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Consumer satisfaction and perceived quality: Complementary or divergent constructs?

Published:1994 Issue:6 Volume:79 Page:875-885
ISSN:1939-1854
Container-title:Journal of Applied Psychology
language:en
Short-container-title:Journal of Applied Psychology

Author:

Gotlieb Jerry B.,Grewal Dhruv,Brown Stephen W.

Publisher

American Psychological Association (APA)

Subject

Applied Psychology

Cited by 443 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

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