1. MarkeTrak III identifies key factors in determining customer satisfaction.;Kochkin;Hear J,1993
2. Short and long-term outcomes of adult audiological rehabilitation.;Chisholm;Ear Hear,2004
3. Training the adult brain to listen.;Sweetow;Hear J,2005
4. A cost utility analysis of adult group audiologic rehabilitation: Are the benefits worth the cost?;Abrams;J Rehab Res Dev,2002
5. Client Oriented Scale of Improvement (COSI) and its relationship to several other measures of benefit and satisfaction provided by hearing aids.;Dylan;JAAA,1997