Patient Satisfaction and Loyalty Among Military Healthcare Beneficiaries Enrolled in a Managed Care Program-Reference-Cited by-同舟云学术

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Patient Satisfaction and Loyalty Among Military Healthcare Beneficiaries Enrolled in a Managed Care Program

Published:1999-11 Issue:11 Volume:29 Page:47-55
ISSN:0002-0443
Container-title:JONA: The Journal of Nursing Administration
language:en
Short-container-title:JONA: The Journal of Nursing Administration

Author:

Jennings Bonnie Mowinski,Loan Lori A.

Publisher

Ovid Technologies (Wolters Kluwer Health)

Subject

General Medicine,Leadership and Management

Reference17 articles.

1. HMO Enrollment: Who Joins What and Why: A Review of the Literature

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1. INTERACTIONAL QUALITY AS AN ANTECEDENT OF PATIENT ATTITUDES: EVIDENCE FROM AN ARMY HOSPITAL IN THE FEDERAL TERRITORY OF KUALA LUMPUR;Journal of Nusantara Studies (JONUS);2024-07-31

2. Can nurse innovation improve customer perception of service quality and experience?;Journal of Clinical Nursing;2016-05-13

3. The impact of market orientation on patient loyalty: the mediation of relationship quality;Service Business;2013-08-17

4. The Impact of Post-discharge Patient Call Back on Patient Satisfaction in Two Academic Emergency Departments;The Journal of Emergency Medicine;2013-01

5. Perceptual Market Orientation Gap and Its Impact on Relationship Quality and Patient Loyalty;Evaluation & the Health Professions;2012-09-10

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