Development of the Illinois Surgical Quality Improvement Collaborative (ISQIC)

Author:

Bilimoria Karl Y.12,McGee Michael F.1,Williams Mark V.3,Johnson Julie K.1,Halverson Amy L.1,O’Leary Kevin J.4,Farrell Paula1,Thomas Juliana1,Love Remi1,Kreutzer Lindsey1,Dahlke Allison R.1,D’Orazio Brianna12,Reinhart Steven5,Dienes Katelyn5,Schumacher Mark5,Shan Ying1,Quinn Christopher1,Prachand Vivek N.6,Sullivan Susan6,Cradock Kimberly A.7,Boyd Kelsi7,Hopkinson William8,Fairman Colleen8,Odell David12,Stulberg Jonah J.1,Barnard Cindy9,Holl Jane12,Merkow Ryan P.12,Yang Anthony D.12,

Affiliation:

1. Illinois Surgical Quality Improvement Collaborative (ISQIC) Coordinating Center, Chicago, IL

2. Surgical Outcomes and Quality Improvement Center (SOQIC), Department of Surgery, Indiana University School of Medicine, Indianapolis, IN

3. Department of Internal Medicine at Washington University St. Louis, St. Louis, MO

4. Division of Medicine-Hospital Medicine, Feinberg School of Medicine Northwestern University, Chicago, IL

5. Department of Process Improvement, Northwestern Medicine, Chicago, IL

6. Department of Surgery, University of Chicago Medicine, Chicago, IL

7. Department of General Surgery, Carle Health, Urbana, IL

8. Department of Orthopaedic Surgery, Loyola University Medical Center, Maywood, IL

9. Department of Quality Strategies, Northwestern Medicine, Chicago, IL.

Abstract

Introduction: In 2014, 56 Illinois hospitals came together to form a unique learning collaborative, the Illinois Surgical Quality Improvement Collaborative (ISQIC). Our objectives are to provide an overview of the first 3 years of ISQIC focused on (1) how the collaborative was formed and funded, (2) the 21 strategies implemented to support quality improvement (QI), (3) collaborative sustainment, and (4) how the collaborative acts as a platform for innovative QI research. Methods: ISQIC includes 21 components to facilitate QI that target the hospital, the surgical QI team, and the perioperative microsystem. The components were developed from available evidence, a detailed needs assessment of the hospitals, reviewing experiences from prior surgical and nonsurgical QI Collaboratives, and interviews with QI experts. The components comprise 5 domains: guided implementation (eg, mentors, coaches, statewide QI projects), education (eg, process improvement [PI] curriculum), hospital- and surgeon-level comparative performance reports (eg, process, outcomes, costs), networking (eg, forums to share QI experiences and best practices), and funding (eg, for the overall program, pilot grants, and bonus payments for improvement). Results: Through implementation of the 21 novel ISQIC components, hospitals were equipped to use their data to successfully implement QI initiatives and improve care. Formal (QI/PI) training, mentoring, and coaching were undertaken by the hospitals as they worked to implement solutions. Hospitals received funding for the program and were able to work together on statewide quality initiatives. Lessons learned at 1 hospital were shared with all participating hospitals through conferences, webinars, and toolkits to facilitate learning from each other with a common goal of making care better and safer for the surgical patient in Illinois. Over the first 3 years, surgical outcomes improved in Illinois. Discussion: The first 3 years of ISQIC improved care for surgical patients across Illinois and allowed hospitals to see the value of participating in a surgical QI learning collaborative without having to make the initial financial investment themselves. Given the strong support and buy-in from the hospitals, ISQIC has continued beyond the initial 3 years and continues to support QI across Illinois hospitals.

Publisher

Ovid Technologies (Wolters Kluwer Health)

Subject

Pharmacology (medical),Complementary and alternative medicine,Pharmaceutical Science

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