1. Improving patient flow and reducing emergency department crowding;AHRQ Publication,2011
2. Financial impact of emergency room overcrowding;The Western Journal of Emergency Medicine,2011
3. Minimizing ED wait times and improving patient flow and experience of care;Emergency Medicine International,2014
4. Studying the impact of interoperable electronic health records on workflow in ambulatory care;International Journal of Industrial Ergonomics,2015
5. The impact of electronic health records on workflow and financial measures in primary care practices;Health Services Research,2014