Examining the Business Case for Patient Experience: A Systematic Review-Reference-Cited by-同舟云学术

Examining the Business Case for Patient Experience: A Systematic Review

Published:2021-05 Issue:3 Volume:66 Page:200-224
ISSN:1096-9012
Container-title:Journal of Healthcare Management
language:en
Short-container-title:

Author:

Quigley Denise D.,Reynolds Kerry,Dellva Stephanie,Price Rebecca Anhang

Publisher

Ovid Technologies (Wolters Kluwer Health)

Subject

Strategy and Management,Health Policy,General Medicine,Leadership and Management

Reference60 articles.

1. Selecting a provider: What factors influence patients’ decision making?;Abraham;Journal of Healthcare Management,(2011)

2. The resident experience: Influences upon the likelihood to recommend a nursing home to others;Abrahamson;Seniors Housing & Care Journal,(2017)

3. Examining the role of patient experience surveys in measuring health care quality;Anhang Price;Medical Care Research and Review,(2014)

4. Patient satisfaction and service quality in the formation of customers’ future purchase intentions in competitive health service settings;Baker;Health Marketing Quarterly,(1998)

5. The doctor-patient relationship and malpractice. Lessons from plaintiff depositions;Beckman;Archives of Internal Medicine,(1994)

Cited by 11 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. A model of contributors to a trusting patient-physician relationship: a critical review using a systematic search strategy;BMC Primary Care;2024-06-01

2. Why Radiology Departments Should Have a Vice Chair for Patient Experience;Journal of the American College of Radiology;2024-01

3. Patient-reported experience is associated with higher future revenue and lower costs of hospitals;The European Journal of Health Economics;2023-12-09

4. Support for Use of Consumer Assessment of Healthcare Providers and Systems Communication Items Among Seriously Ill Patients;Journal of Palliative Medicine;2023-09-01

5. The Patient Experience of Adolescents With Traumatic Injuries: Recommendations for Improvement;Journal of Healthcare Management;2023-05