1. Baldrige Award. 2016 winner uses holistic approach;Asplund;Hospital and Health Networks,(2016)
2. An introduction to propensity score methods for reducing the effects of confounding in observational studies;Austin;Multivariate Behavioral Research,(2011).
3. The foundation of leadership in Baldrige winning organizations;Calhoun;Modern Healthcare,2007).
4. How the Baldrige Award really works;Garvin;Harvard Business Review,(1991).
5. Leadership and management principles for outcomes-oriented organizations;Goonan;Medical Care,(2004)