Patient experience and hospital profitability: Is there a link?-Reference-Cited by-同舟云学术

Patient experience and hospital profitability: Is there a link?

Published:2017-07 Issue:3 Volume:42 Page:247-257
ISSN:1550-5030
Container-title:Health Care Management Review
language:en
Short-container-title:Health Care Manage Rev

Author:

Richter Jason P.,Muhlestein David B.

Publisher

Ovid Technologies (Wolters Kluwer Health)

Subject

Strategy and Management,Health Policy,Leadership and Management

Reference44 articles.

1. Patient loyalty to health care organizations: Strengthening and weakening (satisfaction and provider switching);Journal of Medical Marketing: Device, Diagnostic and Pharmaceutical Marketing,2015

2. Bad is stronger than good;Review of General Psychology,2001

3. A scoreboard success—Increased patient satisfaction;Nursing Management,2014

4. A longitudinal analysis of satisfaction and profitability;Journal of Business Research,2000

5. Relationship between patient satisfaction with inpatient care and hospital readmission within 30 days;The American journal of managed care,2011

Cited by 53 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Socioeconomic disadvantage and its impact on patient satisfaction at a multi-site radiation oncology center;Technical Innovations & Patient Support in Radiation Oncology;2024-12

2. Advancing the Art and Science of Professional Nursing Practice With the Virtually Integrated CareSM Model;Nursing Administration Quarterly;2024-08-30

3. Payment perception in the emergency department: The mediating role of perceived quality of healthcare and patient satisfaction;Medicine;2024-06-07

4. Socioeconomic Disadvantage and its Impact on Patient Satisfaction at a Multi-Site Radiation Oncology Center;2024

5. Outcomes in Early Versus Delayed Management of Pediatric Femoral Shaft Fractures;Journal of Pediatric Orthopaedics;2023-12-20