The effectiveness of a diversity awareness training programme

Abstract

The objective of this study was to assess the effectiveness of a diversity awareness training programme. A sample of 382 employees from four different departments within a large accounting firm was used to form the groups of a simulated Solomon four-group design. The impact of a two-day workshop on diversity awareness was assessed using a 68-item questionnaire designed to measure awareness of self, impact of differences, performance management, career development, teamwork, work-family needs, participation, organisational culture, relationship building, and general satisfaction with the organisation. Opsomming Die doel met hierdie studie was om die effektiwiteit van ‘n bewustheid-van-diversiteit opleidingsprogram te bepaal. Werknemers uit vier departemente van ‘n groot ouditeursfirma het die groepe van ‘n gesimuleerde Solomon viergroepontwerp gevorm (N = 382). Die impak van ‘n tweedagwerkwinkel oor bewustheid-van-diversiteit is bepaal met ‘n 68-item vraelys wat ontwikkel is om bewustheid van die self, impak van verskille, prestasiebestuur, loopbaanontwikkeling, spanwerk, werk-gesinsbehoeftes, deelname, organisasiekultuur, ontwikkeling van verhoudings, en algemene tevredenheid met die organisasie te meet.