Library performance measurement : the case of academic libraries (Part 2)

Author:

Ambrožič Melita

Abstract

AbstractThe article discusses theoretical and practical approaches to the problems of assessing performance of academic libraries and library performance indicators in general. The author emphasises the importance of a systematic evaluation of library's activities and the use of modern management methods, of which the process of library performance measurement is an integral part. The role of library statistics as a method of quantitative representation of the library's activities is presented and the meaning of professional standards and accreditation procedures in the evaluation process is assessed. The article also presents some projects and actual examples of library performance measurement globally and in Slovenia, as well as some suggestions for performance indicators.

Publisher

University of Ljubljana

Reference34 articles.

1. Abbott, C. (1994). Performance measurement in library and information services. London: Aslib.

2. ALA/ACRL. (2000). Standards for College Libraries: 2000 Edition. Pridobljeno 8.3.2000 s svetovnega spleta: http:/www.ala.org/acrl/guides/college/html

3. ALA/ACRL. (1989). Standards for University Libraries: Evaluation of Performance. College and Research Libraries News, 50(8), 679-691.

4. Ambrožič, M. (1997). Strokovne kvalifikacije in akreditacija izobraževalnih programov v knjižničarstvu. Knjižnica, 40(2-3), 265-287.

5. Ambrožič, M. (1999). Utvrdivanje uspješnosti poslovanja visokoškolskih knjižnica: od kvantitativnih do kvalitativnih pokazatelja. Doktorska disertacija. Zagreb : Filozofski fakultet.

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