Social phobia of university students as a modern phenomenon of online learning

Abstract

The purpose of the article is to study the formation of students’ detachment from group communication during distance learning and the reasons for prolonging this state after going offline. The relevance of this issue is justified by the experience of working with students during offline and online learning and the obvious difference in the psychological state of all subjects of the educational process after leaving the remote mode. The tasks include substantiating the importance and expediency of creating a psychological service of the university, analyzing and monitoring the behavior of students with pronounced social phobia and leveling such behavior in the course of purposeful and programmatic work both individually with a student and integrated in a group. In the course of the study, it is highlighted how much online learning allows you to expand or narrow the student's social consciousness, as well as to identify the causes of social phobia when continuing traditional education. The study was conducted in conversations on the “VK” social network for each group of students, by identifying the quality of online and offline learning, reactions to group relationships and changes in these relationships during long-term distance learning. The results were discussed in the working mode among colleagues of the Department of Marketing and Advertising of the Rostov State University of Economics (Rostov-on-Don, Russia).