Mobile Based Indoor Hospital Navigation System for Tertiary Care Setup: A Scoping Review

Abstract

Abstract Background: Mobile navigation applications have become increasingly popular in recent years, particularly for outdoor positioning and routing. Indoor positioning systems (IPS) have gained interest as they provide users with real-time location information inside buildings. This scoping review aims to explore the existing literature on mobile-based indoor hospital navigation systems for tertiary care setups. Specifically, the review aims to identify the effectiveness of such systems in improving indoor hospital navigation for patients and visitors and the factors that contribute to the successful implementation of these systems in tertiary care settings. The scoping review also seeks to identify any gaps in the current literature and suggest directions for future research in this area. Methodology: A systematic literature was undertaken from the following electronic databases using the following keywords “indoor hospital navigation”, “mobile navigation”, “patient navigation” and “hospital wayfinding” from January 2010 till March 2023. Data charting was done using a structured format as per the Joanna Briggs Institute (JBI) methodology for scoping reviews. Results and discussion: A total of 15 studies reported on developing and implementing indoor navigation apps for timely access to medical services. The studies were conducted in a range of healthcare settings, including hospitals, clinics and long-term healthcare facilities. The studies reported improving patient navigation within the hospital premises and reducing wait times, especially during emergencies. Conclusion: The indoor hospital navigation applications provide improved patient satisfaction and outcomes, increased efficiency of healthcare delivery, and enhanced safety for patients and healthcare providers.