Abstract
Aim: The study aimed to identify challenges faced by faculty in the item banking process at Riphah International University and to assess faculty satisfaction with Electronic Test Management System (ETMS)—Schoolhouse testing software.
Methodology: The study used quasi-experimental design and data was collected in two phases: pre-intervention and post-intervention. A purposive sampling was used in order to select faculty members who were involved in item banking practices at the medical college of Riphah International University (RIU). The questionnaires with 5-point Likert scales were used to measure challenges associated with current item banking, and a faculty satisfaction survey was conducted using Schoolhouse testing software. Both the questionnaires were validated for content, response process validity, and reliability.
Result: The faculty of Riphah International University encountered slight challenges in item security (71%), alignment of assessment items and high-quality assessments (42%,56%), time intensiveness (58%), and sorting questions according to different categories (60%). The adoption of ETMS Schoolhouse addressed these challenges, leading to increased satisfaction among faculty members. The faculty expressed satisfaction with user-friendliness (35%), user interface and the process of storing (29%) and retrieving test items (33%) in the software. However, aspects such as the improvement in the search function, and security of test items, displayed comparatively lower satisfaction levels, which was 22% each.
Conclusion: The study found that item banking at Riphah International University poses challenges for faculty. Schoolhouse testing software can help with these challenges, making the process more convenient and efficient. However, further research is needed to explore the impact of item banking software on faculty satisfaction.