Improvements in Patient Safety Culture: A National Survey in a Private Healthcare Network in Brazil

Author:

Lima Helidea de Oliveira1,Silva Leopoldo Muniz da1,Abib Arthur de Campos Vieira2,Tavares Leandro Reis1,de Araújo Ana Cláudia Lopes Fernandes1,Moreira Laise Pereira1,Silveira Saullo Queiroz2,Torres Vanessa de Melo Silva1,Simões Deborah1,Ho Anthony M.-H.3,Mizubuti Glenio B.3,Vieira Joaquim Edson4

Affiliation:

1. IDOR – D’Or Institute for Research and Education - Rede D’Or

2. São Luiz Hospital – Rede D´Or – CMA

3. Queen’s University

4. Anesthesiology - Faculdade de Medicina da Universidade de São Paulo (FMUSP)

Abstract

Abstract

Background Enhancing security and dependability of health systems necessitates resource allocation, a well-defined infrastructure, and a steadfast commitment to ensuring its safety and stability over time. The aim of this study was to analyse the temporal trend of patient safety culture within a network of private hospitals in Brazil, while also evaluating the relationship between the safety culture and the hospital accreditation process.Methods We retrospectively analysed the temporal trend of patient safety culture within a network of Brazilian private hospitals, while also evaluating the relationship between safety culture and the hospital accreditation process/status. The Hospital Survey on Patient Safety Culture questionnaire was distributed to 71 hospitals between 2014–2022 with 259,268 responders. Hospitals were classified as accredited (AH) or non-accredited (NAH). A linear mixed-effects regression model was applied to fit the trend for the dimension score over time.Results Out of 12 dimensions analysed, 11 significantly improved, and one (“frequency of reported events”) remained unchanged over time (p = 0.84). Two dimensions had < 50% positive responses: “communication openness” (47.13% [38.19–58.73]) and “nonpunitive response to errors” (41.24% [34.13–51.98]). Safety culture improved among AHs across all, but “frequency of reported events” (p = 0.12), dimensions. Among NAHs, “frequency of reported events” decreased over time (p = 0.008) while other dimensions remained unchanged.Conclusion Overall, patient safety culture improved between 2014–2022. While accreditation has seemingly fostered a culture of safety over time, underreporting of adverse events among NAHs indicate missed opportunities for healthcare system improvement through adverse event analysis.

Publisher

Springer Science and Business Media LLC

Reference32 articles.

1. de Rollo A. A. Reference document for the National Patient Safety Program. National Health Surveillance Agency 142 Preprint at https://bvsms.saude.gov.br/bvs/publicacoes/documento_referencia_programa_nacional_seguranca.pdf (2014).

2. Characterisation of the first 250 000 hospital admissions for COVID-19 in Brazil: a retrospective analysis of nationwide data;Ranzani OT;Lancet Respir Med,2021

3. Coronavirus disease-related in-hospital mortality: a cohort study in a private healthcare network in Brazil;Lima O;Sci Rep,2022

4. B. D. Safety culture in the perception of public-hospital health professionals;Carvalho PA;Rev Saude Publica,2021

5. Assessment of the culture of safety in public hospitals in Brazil;Carvalho REFL;Rev Lat Am Enfermagem,2017

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