Healthcare delivery to patients from cultural and linguistic diverse backgrounds in emergency care: A scoping review protocol

Author:

Huang Ya-Ling1ORCID,Thorning Sarah2,Lin Chun-Chih3,Lee Robert2,Elder Elizabeth4,Crilly Julia2

Affiliation:

1. Southern Cross University

2. Gold Coast Hospital and Health Service

3. Chang Gung University of Science and Technology

4. Griffith University - Gold Coast Campus

Abstract

Abstract Background: Worldwide, the cultural and linguistical diverse (CALD) population is increasing, and predicted to reach 405 million by 2050. The use of emergency services has also increased, including people from CALD backgrounds. The delivery of effective emergency services can be complex due to cultural, social and language factors. This scoping review aims to provide a comprehensive understanding of existing evidence regarding healthcare delivery to patients from CALD backgrounds in the emergency care setting. Methods: The Joanna Briggs Institute (JBI) scoping review methodology will be used to guide this review. The population is patients from CALD backgrounds who received care, and emergency care clinicians who provided direct care. The concept is healthcare delivery to patients from CALD backgrounds. The context is emergency care. This review will include quantitative and qualitative studies published in English between January 2012-onwards. Searches will be conducted in the databases of CINAHL (Ebsco), Medline (Ovid), Embase (Elsevier), SocIndex (Ebsco), Scopus (Elsevier) and Google Scholar. A PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-analyses) flow diagram will be used to present the search decision process. All included articles will be appraised using the Mixed Methods Appraisal Tool (MMAT). Data will be presented in a tabular format and accompanied by a narrative synthesis of the literature. Discussion: Despite the increased number of emergency department (ED) presentations made by people from CALD backgrounds, there has been no synthesis regarding healthcare delivery for this vulnerable patient group. The results of this scoping review may be used to inform future research programs that aim to enhance care delivery and experiences for people from CALD backgrounds who require emergency care. Systematic review registration: This scoping review has been registered in the Open Science Framework https://doi.org/10.17605/OSF.IO/HTMKQ

Publisher

Research Square Platform LLC

Reference28 articles.

1. United Nations. International Migration 2019: Report (ST/ESA/SER.A/438). New York, USA: Department of Economic and Social Affairs, Population Division;; 2019.

2. Koser K, Laczko F. World migration report 2010: the future of migration: building capacities for change. Geneva, Switzerland: International Organization for Migration; 2010.

3. Lee JJH. World migration report 2015: migrants and cities: new partnerships to manage mobility. Geneva, Switzerland: International Organization for Migration; 2015.

4. May C, Romeo M, Boyce L, Ward T. Future Roles and Design Concepts for Emergency Departments in Queensland. Queensland: the State of Queensland (Queensland Health); 2018.

5. Migrants' and professionals' views on culturally sensitive pre-hospital emergency care;Kietzmann D;Soc Sci Med,2015

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