The use of mobile applications among healthcare professionals for patient care in Accra

Abstract

Abstract Background: Few global and local studies have investigated the use of smartphones and associated applications among healthcare professionals, particularly in the context of patient care. The surge in mobile health applications, approximately300,000 times, available on platforms such as theGoogle Play Store and the iPhone app store highlights an increasing trend. In resource-constrained environments such asGhana, leveraging these technologies could facilitate secure health information exchange, deliver evidence-based care, and minimize errors in caregiving. Purpose: This study exploredthe adoption and utilization of mobile technologies, specifically health applications, to support patient care in Ghana. The objectives include understanding healthcare professionals' usage patterns and perceived benefits, identifying the types of applications in use, and anticipating future applicationsto enhance patient care. Methods: A structured questionnaire was administered to 233 randomly selected healthcare professionals, including doctors, nurses, pharmacists, laboratory technicians, X-ray technicians, and physician assistants. The participants, sourced from two hospitals in Accra, provided insights into their opinions regarding the use of mobile health applications in patient care. Results: The findings revealed that 52.8% of healthcare professionals actively utilize mobile applications for patient care. Medscape emerged as the most commonly used tool (31.33%). The keybenefits identified by users included aiding medical calculations (98.4%). Additionally, 33.5% expressed preferences for specific types of applications. Conclusion: While there is significant adoption of mobile applications for patient care, challenges persist, including limited support from hospital leadership and awareness gaps among healthcare professionals. The study underscores the need for heightened awareness campaigns and support structures, including financial supportfrom management, to facilitate and enhance the integration of mobile technologies in patient care delivery.