Patient safety culture and its relationship with job satisfaction and adverse events among nurses working in emergency departments: A correlational descriptive study

Abstract

Abstract Background and Aim Patient safety culture is an important factor in the effort to reduce adverse events in the hospital and promote patient safety. The aim of this study was to investigate the relationship between patient safety culture, job satisfaction and adverse events among nurses working in the emergency department of Tabriz hospitals. Materials and Methods The current research was cross-sectional descriptive correlational study, which was conducted with the participation of 180 nurses working in the emergency department of Tabriz teaching hospitals who were selected using the quota sampling method. To collect data, demographic information form, HSOPSC patient safety culture questionnaire and job satisfaction questionnaire and adverse events in the past year form were used. Results The highest mean of patient safety culture was related to the work team within the units and the lowest mean was related to the dimension of non-punitive response to errors. 78.9 percent of nurses never reported falling in the past year. Most of the study participants stated that in the past year, they never experienced side effects of drugs (62.2 percent), medication errors (69.4 percent), reactions to injections or blood transfusions (74.4 percent), and injury to the patient. during care (75.6 percent). The results of Pearson's correlation test showed that there was a positive and significant correlation between the total score of patient safety culture and job satisfaction. The results of logistic regression analysis showed that each dimension of patient safety culture significantly predicts at least one of the adverse events. Conclusion The findings of the present study showed that the culture of patient safety and job satisfaction among nurses participating in this study was at an average level and the incidence of unwanted incidents was high. In addition, the results showed that there is a direct relationship between patient safety culture and job satisfaction and adverse events.