Promoting diverse teams in rehabilitation through adaptive digital diversity training: A study on participatory development, implementation and evaluation - A Study Protocol

Author:

Kempny Christian1,Aksakal Tugba1,Yilmaz-Aslan Yüce1,Brzoska Patrick1

Affiliation:

1. Witten/Herdecke University, Faculty of Health, School of Medicine, Health Services Research

Abstract

Abstract

Background: The integration of foreign staff, upon whom rehabilitation facilities are increasingly dependent, poses numerous challenges. The primary challenge is effectively integrating new staff members into existing teams, ensuring smooth work processes. This project, with its pivotal goal of developing and evaluating a fully digital training program for rehabilitation facility healthcare staff and HR managers, underscores the crucial role of professionals in promoting diversity within teams. The training content will be tailored to meet the needs of both existing staff, including those with and without a migration history, and newly recruited staff from abroad. It will consider additional diversity characteristics such as culture, origin, gender, and age while ensuring objectivity and avoiding biased language. Methods: The program will be developed using a participatory approach in collaboration with three rehabilitation facilities and their staff. The framework conditions and content of the training program will be developed using qualitative research methods. The initial stage will comprise three development workshops with 6 to10 target group representatives. To evaluate the process, a 'cognitive walkthrough' will be conducted with 8 to 12 individuals, while a qualitative evaluation of the effectiveness will be based on 8 to 10 problem-centered interviews. Discussion: Adaptive learning may be an effective method for digitally delivering diversity training and assist in onboarding. This approach could be used to provide dynamically and automatically tailored learning paths that are made available as nudges, potentially allowing staff with limited time and budget to participate in diversity training.

Publisher

Springer Science and Business Media LLC

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