Impact of the Second Victim Support Program to the Just Culture Perception among Nurses

Author:

Logroño Kenneth Jun1

Affiliation:

1. Hamad Medical Corporation

Abstract

Abstract Aim Assess the impact of the second victim support program to the just culture perception of nurses. Method A descriptive, cross-sectional study using the validated Just Culture Assessment Tool (JCAT) conducted last November 2020 to December 2020 in a large referral hospital in the Middle East. The total response rate was 82%. The just culture perception of 212 staff nurses is presented through a dimension-level mean scores of each group based on the second-victim exposure (non-victims, second victims with support, and second victims without support). Results Results revealed that the second victim with the support group got the highest overall mean score (5.13 ± 0.13), while second victim with support and second-victim without support is (5.15 ± 0.10) and is (5.45 ± 0.11), respectively. ANOVA and Tukey HSD multiple comparisons test showed a significant difference in just culture mean scores between second victims with support and non-victims are significantly different at a 5% level of significance (p-value = 0.0386 < 0.005). Conclusion A better perceptual score of just culture was linked to perceived institutional support for second victims.

Publisher

Research Square Platform LLC

Reference12 articles.

1. Development of the just culture assessment tool: measuring the perceptions of health-care professionals in hospitals;Petschonek S;Journal of patient safety,2013

2. Second victims need emotional support after adverse events: even in a just safety culture;Schroder K;Journal of Obstetrics and Gynecology,2019

3. Patient Safety Culture and the Second Victim Phenomenon: Connecting Culture to Staff Distress in Nurses;Quillivan RR;Joint Commission journal on quality and patient safety,2016

4. The Joint Commission (2018). Supporting Second Victims. JCI Quick Safety (39), 2–3. Retrieved from https://www.jointcommission.org/-/media/tjc/documents/newsletters/quick_safety_issue_39_2017_second_victim_final2pdf.pdf?db=web&hash=8B3AD29E1C947C4E39F09A547991D55B

5. Shuangjiang Z, Huanhuan H, Ling X, Qinghua Z, Mingzhao X. Second victim experience and support desire among nurses working at regional levels in China. J Nurs Manag. 2022 Apr;30(3):767–776. doi: 10.1111/jonm.13563. Epub 2022 Mar 11. PMID: 35174925.

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