Abstract
Patient safety involves proactive and systematic efforts within healthcare settings to prevent harm to patients during medical care. Globally, healthcare organizations prioritize patient safety as a key factor in quality and safety. This study aimed to investigate the patient safety culture at Sarawak General Hospital (SGH), a tertiary referral hospital in Malaysia. A cross-sectional study using the Safety Attitude Questionnaire (SAQ) was conducted at SGH from May 2022 to April 2023. The survey included 767 hospital staff members, such as doctors, nurses, pharmacists, and other clinical personnel, with a response rate of 84.2% (646 respondents). The study used Jamovi 2.3.28 for statistical analysis of the survey data. The overall mean SAQ score was 65.8 ± 15.0 with a 31.3% positive response rate. Most domain scores were higher than benchmark scores (65.7–72.2%), except for the stress recognition domain. Job satisfaction had the highest mean (71.7 ± 23.3) and positive rate (53.4%), indicating high contentment among healthcare workers. Conversely, the working condition domain had the lowest mean (52.7 ± 19.5) and positive rate (17%), reflecting dissatisfaction with staffing levels and logistical support. Overall, the patient safety culture at SGH is satisfactory, with most domain scores exceeding benchmark levels.