Improving Healthcare through Digitization: Assessing the Effectiveness of a Training Program for Employees at a Tertiary Care Hospital in South India

Author:

Sanil Deekshitha1,Sadineni Harshavardhan Sai2,Somu G.2,D’Souza Roopa Priyanka3,Kamath Rajesh1

Affiliation:

1. Manipal academy of higher education

2. Kasturba Medical College, Manipal academy of higher education

3. KMC hospital Attavar

Abstract

Abstract Background The significance of information in the present era is unprecedented, and digitization has revolutionized industries and data storage methods. eLearning has emerged as a customised and cost-effective solution to address the limitations of traditional learning approaches. In a super-specialty tertiary care teaching hospital in South India, the need for effective and efficient training methods for nurses prompted the implementation of a newly developed digital learning tool. Methods This quasi-experimental pre-test post-test study involved 120 randomly selected nurses. A standardized questionnaire assessed the effectiveness and satisfaction levels of the newly implemented digital learning tool. Intervention: The hospital integrated the digital learning tool into the training program for nurses. Sensitized the participants through demonstrations, providing designated eLearning champions for support, and implementing a structured training process with pre-test, training material access, post-test, and feedback collection to assess effectiveness and satisfaction. Results The project yielded a net response rate of 83.3% among the recruited participants. Statistical analysis using Wilcoxon's Signed Rank test (p < 0.00001) and McNemar's test (p = 0.0077) demonstrated a significant increase in mean test scores and satisfaction rates after the implementation of the digital learning tool. Furthermore, a cost analysis revealed that the hospital saved a total value of Rs. 3,30,933.6/- through the newly implemented digitized training program. Conclusions This study highlights the importance and effectiveness of e-learning as a valuable learning tool for nurses, considering their work needs and conditions. Digitizing training processes enables hospitals to enhance training program coordination, monitor learner progress, and improve the learning experience.

Publisher

Research Square Platform LLC

Reference18 articles.

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2. Government Records Office, Manitoba Aof. May 2018. https://www.gov.mb.ca/chc/archives/gro/recordkeeping/docs/digitizing_records.pdf.

3. What are Synchronous and Asynchronous eLearning. (2014). Commlabindia.Com. https://blog.commlabindia.com/elearningdesign/typesofelearning.

4. Merzouk A, Kurosinski P. Konstantinos Kostikas. e-Learning for the medical team: the present and future of ERS Learning Resources, Vol 10, No 4, 2014. 10.1183/20734735.008814.

5. The impact of eLearning on nurses’ professional knowledge and practice in HMC;Dr WA;Can J Nurs Inf,2014

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