Affiliation:
1. Faculty of Economics, University of Kragujevac
Abstract
In this paper, we start with the research question of how business process
orientation influences employee engagement with job autonomy as a mediator.
We found that process orientation improves job autonomy, which then leads to
higher employee engagement. The empirical research study was conducted in
the IT (information technology) industry as an example of a digital
environment where organisation design is often process oriented. The findings
of the study highlight the significance of business process orientation, not
only for company performance, as most of the existing literature has already
suggested, but for employee well-being as well. The paper indicates that
employees in process-oriented organisations usually have greater control
over their work, feel empowered, and, therefore, develop more enthusiasm and
dedication towards their work role.
Funder
Ministry of Education, Science and Technological Development of the Republic of Serbia
Publisher
National Library of Serbia
Subject
General Economics, Econometrics and Finance
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