Cognitive computation on consumer’s decision making of internet financial products based on neural activity data

Author:

Hu Hongzhi1,Tang Yunbing2,Xie Yanqiang3,Dai Yonghui4,Dai Weihui1

Affiliation:

1. School of Management, Fudan University, Shanghai, China

2. School of Journalism, Fudan University Shanghai, China

3. Shaoyang Branch, Ping An Insurance Company of China LTD, Shaoyang, China

4. Management School, Shanghai University of International Business and Economics, Shanghai, China

Abstract

Internet finance has become a popular business in today?s society. However, different from the physical objects or services sold online, Internet financial products are actually contracts defined by financial terms which make customers bear the possibility of capital losses and liquidity restrictions, but they can obtain profits in the future with some uncertainties. This paper takes consumer?s cognition in the decision making of Internet financial products as research circumstances, studies the above issue by conducting an EEG-fNIRS experiment, and proposes an effective cognitive computation method based on neural activity data through BP-GA algorithm. On this basis, a new recommendation approach of Internet financial products is explored according to consumer?s typical shared mental model. The computing and testing results indicate that researches of this paper provide promising new ideas and novel methods for the cognitive computation of artificial intelligence and the recommendation of Internet financial products.

Publisher

National Library of Serbia

Subject

General Computer Science

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