1. Towards Holistic Governance: The New Agenda in Government Reform;6, P.,2002
2. Bureaucracy;Albrow, M.,1970
3. Neighbourhood Services under Strain;Atkins, G.,2022
4. Policy-making ‘front’ and ‘back’ stage: assessing the implications for effectiveness and democracy;Ayres, S.,2017
5. The new public management and a new accountability;Barberis, P.,1998