1. LEP Guidance Memorandum. 2000. Office for civil rights
2. Smedley, B.D., Stith, A.Y. and Nelson, A.R., eds. Unequal Treatment: Confronting Racial and Ethnic Disparities in Health Care. Committee on Understanding and Eliminating Racial and Ethnic Disparities in Health Care, Board on Health Sciences Policy, Institute of Medicine of the National Academies, Washington, DC: The National Academies Press.
3. 2001. National Standards for Culturally and Linguistically Appropriate Services in Health Care. Final Report; Prepared by IQ Solutions: US Department of Health and Human Services, OPHS. March2001. pp.4 ppWashington, DC: Office of Minority Health.