Consistency of Triage Decisions by Call Center Nurses

Author:

Belman Shira,Murphy James,Steiner John F.,Kempe Allison

Publisher

Elsevier BV

Subject

General Medicine,Pediatrics, Perinatology and Child Health

Reference19 articles.

1. The Lancet on the telephone 1876–1975;Aronson;Med Hist,1977

2. General pediatrics: a study of practice in the mid-1960's;Hessel;J Pediatr,1968

3. Telephone dissatisfaction in pediatric practice: Denver and Baltimore;Fosarelli;Pediatrics,1987

4. After-hours telephone coverage: the application of an area-wide telephone triage and advice system for pediatric practices;Poole;Pediatrics,1993

5. Appropriateness of urgent referrals by nurses at a hospital-based pediatric call center;Kempe;Arch Pediatr Adolesc Med,2000

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