Abstract
In the dynamic emergency services environment, the Manchester Triage System (MTS), developed in 1997, is crucial in saving lives and optimizing care. Its global adoption underscores its effectiveness in improving workflows and patient safety by ensuring patients receive timely care based on the severity of their conditions. MTS categorizes patients into five priority levels: 'Immediate,' 'Very Urgent,' 'Urgent,' 'Standard,' and 'Non-urgent,' using 55 flowcharts to guide information collection and analysis. However, challenges remain, particularly in triaging headache patients, who are often miscategorized as 'Less Urgent,' potentially overlooking extreme conditions like intracranial hemorrhage or meningitis. Studies highlight the need for regular review and adjustment of triage criteria to ensure accurate prioritization. Enhancing awareness, training, and clinical guidelines for headache management can improve care quality. Continuous reassessment post-triage is essential to address changing conditions and ensure timely interventions, thereby addressing systemic deficiencies and enhancing emergency care.