An Exploratory Qualitative Study of the Influence of Hospital Logistics Factors on Quality of Care and Patient Satisfaction at Public Hospitals in Morocco-Reference-Cited by-同舟云学术

An Exploratory Qualitative Study of the Influence of Hospital Logistics Factors on Quality of Care and Patient Satisfaction at Public Hospitals in Morocco

Published:2019 Issue:6 Volume:4 Page:414-422
ISSN:2415-6698
Container-title:Advances in Science, Technology and Engineering Systems Journal
language:
Short-container-title:Adv. sci. technol. eng. syst. j.

Author:

Frichi Youness,Jawab Fouad,Boutahari Said

Publisher

ASTES Journal

Subject

Management of Technology and Innovation,Physics and Astronomy (miscellaneous),Engineering (miscellaneous)

Link

https://www.astesj.com/publications/ASTESJ_040652.pdf

Reference22 articles.

1. Y. Frichi, F. Jawab, and S. Boutahari, "Elaboration of an association matrix of satisfaction factors in healthcare facilities and hospital logistics activities," in 2018 International Colloquium on Logistics and Supply Chain Management (LOGISTIQUA), 2018, pp. 32-37.

2. Y. Frichi, F. Jawab, and S. Boutahari, "Identification of health system stakeholders in Morocco," in Proceedings of the International Conference on Industrial Engineering and Operations Management, 2019, no. March 5-7, pp. 1193-1199.

3. A. Donabedian, The definition of quality and approaches to its assessment. Volume 1. Explorations in Quality Assessment and Monitoring. 1980.

4. Q. Nottingham, D. M. Johnson, and R. Russell, "A multi-year SEM model predicting the impact of behavior attributes on overall patient satisfaction," Int. J. Qual. Reliab. Manag., 2018.

5. D. L. Frosch, "Patient-Reported Outcomes as a Measure of Healthcare Quality," J. Gen. Intern. Med., vol. 30, no. 10, pp. 1383-1384, 2015.

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