Quality Function Deployment: Comprehensive Framework for Patient Satisfaction in Private Hospitals
Author:
Publisher
ASTES Journal
Subject
Management of Technology and Innovation,Physics and Astronomy (miscellaneous),Engineering (miscellaneous)
Link
https://www.astesj.com/publications/ASTESJ_060163.pdf
Reference33 articles.
1. R. Sajjad, M.O. Qureshi, "An assessment of the healthcare services in the Kingdom of Saudi Arabia: An analysis of the old, current, and future systems," International Journal of Healthcare Management, 13(S1), 109-117, 2020, doi:10.1080/20479700.2018.1433459.
2. M. Aljuaid, F. Mannan, Z. Chaudhry, S. Rawaf, A. Majeed, "Quality of care in university hospitals in Saudi Arabia: A systematic review," BMJ Open, 6(2), 2016, doi:10.1136/bmjopen-2015-008988.
3. C. Chow-Chua, M. Goh, "Quality improvement in the healthcare industry: Some evidence from Singapore," International Journal of Health Care Quality Assurance, 13(5), 223-229, 2000, doi:10.1108/09526860010342725.
4. D.A. Garvin, "What Does 'Product Quality' Really Mean?," Sloan Management Review, 26(1), 25-43, 1984.
5. M. Kanan, "Assessment of the COPQ due to poor maintenance practices in Saudi industry," SSRG International Journal of Engineering Trends and Technology, 68(11), 163-172, 2020, doi:10.14445/22315381/IJETT-V68I11P222.
Cited by 4 articles. 订阅此论文施引文献 订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献
1. An integrated decision framework for evaluating and recommending health care services;Applied Intelligence;2024-03
2. The Effects of Training and Development on Achieving Institutional Excellence of Pharmaceutical Company in Jordan;Studies in Computational Intelligence;2024
3. Assessing the Quality of the E-Commerce Customer Journey Using SERVPERF: An Empirical Case Study;Studies in Systems, Decision and Control;2024
4. Facility Layout optimization through Quality Function Deployment;Engineering World;2023-10-23
1.学者识别学者识别
2.学术分析学术分析
3.人才评估人才评估
"同舟云学术"是以全球学者为主线，采集、加工和组织学术论文而形成的新型学术文献查询和分析系统，可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容，当前同舟云学术共收录了国内外主流学术期刊6万余种，收集的期刊论文及会议论文总量共计约1.5亿篇，并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询！咨询电话：010-8811{复制后删除}0370
www.globalauthorid.com
TOP
Copyright © 2019-2024 北京同舟云网络信息技术有限公司 京公网安备11010802033243号 京ICP备18003416号-3