THE IMPACT OF JOB SATISFACTION ON NURSING PERFORMANCE AMONG MARFA HOSPITAL (UAE) NURSES: THE MODERATING EFFECT OF JOB STRESS

Abstract

In an atmosphere of pressure, tension and division of work, Nurses’ performance is one of the most basic challenges that healthcare services face. The reason for this is that performance is linked to work satisfaction and stress on one hand, and management, funding, and organizational growth on the other. Furthermore, Nurse's performance is naturally connected to patient safety. The purpose of this study was to analyze the relationship between job satisfaction impact on nursing performance and to find out how the job stress play as a moderate variable effect on the relationship between job Satisfaction and nursing performance. To obtain information regarding demographic data, job performance, job satisfaction and job stress from participants, a survey questionnaire was conducted to nurses in one of the public hospital, Marfa hospital, in the United Arab Emirates after taking the approval from hospital administration. The hospital administration sent a link to all nurses to fill in the survey questionnaire. 111 out of total 120 nurses participated to the survey. The Statistical Package for the Social Sciences (SPSS) Software, version 21, was used for data input and analysis. To test the hypothesis, two different statistical analyses were utilized, namely Pearsons correlation analysis and liner regression analysis. The study finds that there is a positive correlation between nurses’ job satisfaction and nursing performance. In addition, the job stress moderator negatively affected on the relationship between job satisfaction and nursing performance. This research useful to health care managements to develop and enhance polices and rules to increase satisfaction and decrease job stress to enhance the nursing performance.