A Literature Review on Enhanced Intelligent Customer Support Through Chatbot and Recommendation System-Reference-Cited by-同舟云学术

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A Literature Review on Enhanced Intelligent Customer Support Through Chatbot and Recommendation System

Published:2024 Issue: Volume: Page:
ISSN:1556-5068
Container-title:SSRN Electronic Journal
language:en
Short-container-title:SSRN Journal

Author:

Arora Nidhi Arora,Sharma Ashok,Ayoub Shan Ikhlaq,Sharma Jatin,Sisodiya Prakhar,Soni Aryan,Singh Vishavjeet

Publisher

Elsevier BV

Reference32 articles.

1. Android based educational Chatbot for visually impaired people;M Naveen Kumar;IEEE Int. Conf. Comput. Intell. Comput. Res. ICCIC,2016

2. The Advantages and Disadvantages of Chatbots;R Harris;App Developer Magazine,2016

3. A Review of Technologies for Conversational Systems;J Masche;Adv. Intell. Syst. Comput,2018

4. AI-based chatbot;N Hatwar;Int. J. Emerg. Trends Eng. Basic Sci. ISSN,2016

5. In the shades of the uncanny valley: An experimental study of humanchatbot interaction;L Ciechanowski;Futur. Gener. Comput. Syst,2018

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