Tourism Companies: Values and Norm. Profiles: The Case of a Russian Tour Operator

Author:

Kabalina Veronika,Reshetnikova Kira,Predvoditeleva Marina

Publisher

Elsevier BV

Reference46 articles.

1. Fostering Values in Organizations;A Argando�a;Journal of Business Ethics,2003

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3. Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses;M Bitner;Journal of Marketing,1990

4. The Empowerment of Service Workers: What, Why, How, and When;D E Bowen;Sloan Management Review,1992

5. Person-organization fit and the theory of work adjustment: Implications for satisfaction, tenure, and career success;Jr R D Bretz;Journal of Vocational Behavior,1994

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