Author:
Ayres Ian,Lingwall Jeff,Steinway Sonia
Cited by
8 articles.
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1. Prediction and Analysis of Customer Complaints Using Machine Learning Techniques;International Journal of E-Business Research;2023-03-10
2. Mortgage Financing Frauds in the US;Concepts, Cases, and Regulations in Financial Fraud and Corruption;2023-03-07
3. Behavioral Analytics of Consumer Complaints;Advances in Business Information Systems and Analytics;2022-08-12
4. Empowering Borrowers in their Choice of Lenders;Proceedings of the 10th ACM Conference on Web Science;2019-06-26
5. Which Communities Complain to Policymakers? Evidence from Consumer Sentinel;SSRN Electronic Journal;2018