Development of a New Conceptual Model for Improvement of the Quality Services of Higher Education Institutions in Academic, Administrative, and Research Areas-Reference-Cited by-同舟云学术

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Development of a New Conceptual Model for Improvement of the Quality Services of Higher Education Institutions in Academic, Administrative, and Research Areas

Published:2024 Issue: Volume: Page:
ISSN:1556-5068
Container-title:SSRN Electronic Journal
language:en
Short-container-title:SSRN Journal

Author:

Aithal P. S.,Maiya Adithya Kumar

Publisher

Elsevier BV

Reference124 articles.

1. A holistic model for total quality service;G S Sureshchandar;International journal of service industry management,2001

2. Service quality, service convenience, price and fairness, customer loyalty, and the mediating role of customer satisfaction;V Kaura;International journal of bank marketing,2015

3. Quality in higher education institutions: insights from the literature;G Prakash;The TQM Journal,2018

4. Service quality and student satisfaction: A case study at private higher education institutions;H F A Hasan;International business research,2008

5. Assessment of research quality in higher education: contribution for an institutional framework;A P Cabral;Procedia-Social and Behavioral Sciences,2014

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