1. British slow to use e-government services;N Swartz;Information Management Journal,2003
2. Cultural differences in e-commerce: A comparison between the U.S. and Japan
3. E-Governance Technologies for enabling trust in Citizen Relation Management (CRM);Alsawafi;Symposium on E-government: Opportunities and Challenges,2003
4. A framework for measuring national e-readiness;T X Bui;International Journal Electronic Business,2003