1. CCO research has generated novel understanding of many fundamental features of organizational life, including agency (individual action versus path dependence), technology, routines, strategy formation, and internal organizational conflicts. On CCO and agency, see, for example;H J M Borris;For a contemporary analysis of new directions in the field, see Fran�ois Cooren & David Seidl, Niklas Luhmann's Radical Communication Approach and Its Implications for Research on Organizational Communication,2000
2. The Communicative Constitution Of Strategy-Making: Exploring Fleeting Moments Of Strategy;On CCO and intraorganizational conflicts, see Linda L. Putnam, Gail T. Fairhurst & Scott Banghart, Contradictions, Dialectics, and Paradoxes in Organizations: A Constitutive Approach,2014
3. 2. Actor Spectrum: Organizations, Networks, And Entrepreneurs
4. Routledge 2009) (restating the accomplishments and challenges of the field and presenting leading new works). 222. This narrative turn is visible in feminist legal theory's deployment of stories as a critical method of law reform, for example. It exists in contradistinction to contemporary, academic economics' quantitative approach and the conventional use of statistics in other 269. For a story of an epic legal compliance and risk oversight failure at Goldman Sachs, see Plaut v;R James;COMMUNICATION AS ITS SITE AND SURFACE,2000