EVALUATING A COMPUTER APPLICATION THAT AIDS MULTI-CRITERIA DECISION MAKING-Reference-Cited by-同舟云学术

EVALUATING A COMPUTER APPLICATION THAT AIDS MULTI-CRITERIA DECISION MAKING

Published:2023 Issue: Volume:18 Page:47-76
ISSN:2084-1531
Container-title:Multiple Criteria Decision Making
language:
Short-container-title:MCDM

Author:

,Ansyah Raji^ORCID,Filcek Grzegorz^ORCID, ,Ramsey David M.^ORCID,

Abstract

In this article, we describe and assess the implementation of several methods of multi-criteria decision-making using a web-based computer application. Such an application makes it easier to determine the effective- ness of decisions. The methods adopted in this application are SMART (Simple Multi-Attribute Rating Technique), AHP (Analytic Hierarchy Pro- cess), and ANP (Analytic Network Process). Each of these methods has distinctive characteristics in determining the best alternative for the user. This study assesses the feasibility of each method in the application. The application is assessed based on functionality, reliability, efficiency, and usability. (1) Functionality is tested according to the appropriateness of the decisions made, (2) Reliability is assessed using stress testing, (3) Effi- ciency is assessed according to the computational effort, and (4) System usability is tested according to the user’s answers to the Computer System Usability Questionnaire authored by J.R. Lewis. This research results in a decision support system based on SMART that has been appropriately tested and is ready for use. Keywords: multi-criteria analysis, SMART, AHP, ANP, system usability.

Publisher

University of Economics in Katowice

Link

https://sbc.org.pl/Content/801809/mcdm23(18)_3.pdf

Reference26 articles.

1. Bottomley P.A., Doyle J.R., Green R.H. (2000), Testing the Reliability of Weight Elicitation Methods: Direct Rating versus Point Allocation, Journal of Marketing Research, 37(4), 508-513.

2. Camciuc A., Gheorghiu H., Constantin N., Gavan M. (2005), Aspects Concerning the Implementation of the Probabilistic Approach in Evaluating the Reliability of the Structures, Transilvania University Press of Braşov.

3. Cronbach L.J. (1951), Coefficient Alpha and the Internal Structure of Tests, Psychometrika, 16(3), 297-334.

4. Diomidis S. (2006), Code Quality: The Open-Source Perspective (Effective Software Development Series), Adobe Press, Hoboken, NJ.

5. Engels G., Lohmann M., Wagner A. (2006), The Web Application Development Process [in:] G. Kappel, B. Proll, S. Reich, W. Retschitzegger (eds.), Web Engineering: The Discipline of Systematic Development of Web Applications, John Wiley & Sons, England.