The Relationships among Quality, Cost, Value, and use of Export Market Information: An Empirical Study

Author:

Toften Kjell1,Olsen Svein Ottar2

Affiliation:

1. Fiskeriforskning/Norwegian Institute of Fisheries and Aquaculture Research.

2. Department of Social Science and Marketing, Norwegian College of Fishery Science, University of Tromsø.

Abstract

Building on prior research in export market information use, consumer behavior, and industrial marketing, this study tests relationships among quality, cost, value, and use of export market information. The results show that perceived value of information is the main impetus for use of export market information, whereas perceived quality and cost function best as indicators of value. This implies that value of information captures the essence of the assessment of information-specific factors, which again provides guidelines for predictive purposes as well as clues for increasing the perceived value of information for customers.

Publisher

SAGE Publications

Subject

Marketing,Business and International Management

Cited by 17 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

1. Propelling International Marketing Research with Geospatial Data;Journal of International Marketing;2023-03-22

2. Predicting Intention to Use Mobile Banking Services among Yemeni Banks’ Clients: Is Perceived Value Important?;Proceedings of International Conference on Emerging Technologies and Intelligent Systems;2021-08-08

3. Not just another internal service provider: how a firm’s marketing research function influences uses of market research information;European Journal of Marketing;2020-09-25

4. Quality Information Concepts, Evolution, and Applications;Handbook of Research on Knowledge Management for Contemporary Business Environments;2018

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