1. Eric (Er) Fang is Associate Professor of Marketing and James F. Towey Faculty Fellow, University of Illinois at Urbana-Champaign
2. Jongkuk Lee is Associate Professor of Marketing, Ewha School of Business, Ewha Womans University
3. Robert Palmatier is John C. Narver Endowed Chair in Business Administration and Professor of Marketing, Foster School of Business, University of Washington
4. Zhaoyang Guo is corresponding author and Professor of Marketing, School of Management, Xiamen University