Patient satisfaction with telediabetes education in Hong Kong

Abstract

Forty-one patients suffering from type 2 diabetes mellitus were selected to receive diabetes education at a local health centre via low-cost videoconferencing equipment. The educational material was transmitted from the diabetic centre of a district hospital. Four educational sessions were carried out over 4.5 months. Satisfaction was measured using a self-administered questionnaire on the completion of the programme. Of the 41 subjects who participated in the study, 36 (88%) completed the questionnaire. Patients reported a high level of satisfaction with most aspects of the education process. The mean total score on the questionnaire was 61.9 (SD 9.4); the highest possible total score was 75. There was a significant positive correlation between age and satisfaction level ( r=0.39). The results showed that diabetes education conducted via telemedicine was highly acceptable to diabetic patients.