Commitments, norms and custard creams – a social influence approach to reducing did not attends (DNAs)
Author:
Affiliation:
1. Influence At Work, 960 Capability Green, Luton, Bedfordshire LU1 3PE, UK
2. BDO, 55 Baker Street, London W1U 7EU, UK
Publisher
SAGE Publications
Subject
General Medicine
Link
http://journals.sagepub.com/doi/pdf/10.1258/jrsm.2011.110250
Reference11 articles.
1. Missed Appointments and Poor Glycemic Control
2. Reasons for and consequences of missed appointments in general practice in the UK: questionnaire survey and prospective review of medical records
3. Why We Don't Come: Patient Perceptions on No-Shows
4. Missed Outpatient Appointments
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