Digital Supply Chain

Abstract

Businesses have been exposed to the risk of closure because of the global supply chain disruption post the COVID-19 pandemic. Uncertainty and lack of products and services led firms to encounter losses ranging from decreased market shares to a total failure to sustain operations. Leaders invest in the digital supply chain to improve firms' performance and mitigate global business risks. Grounded in Duchek's organizational resilience theory, the purpose of this chapter is to explore the digital supply chain, a proposed solution to the global disruption impacting business sustainability. Data were collected from a review of previous literature and cases of digital supply chain successful implementation in the US retail industry. A key recommendation for firms is to invest in digital supply chain models that fit businesses' needs. Digital supply chain may allow supply chain members collaboration, reduce the closure risk, extend opportunities, and positively impact communities' stability and growth.