Internal Communication and Happiness at Work

Author:

Costa Natália1ORCID,Costa Marisol1

Affiliation:

1. ISLA - Instituto Politécnico de Gestão e Tecnologia, Portugal

Abstract

Today, change and challenges are growing daily for managers. Having the ability to adjust quickly and retain talent to ensure the achievement of objectives and competitive advantage is critical. Internal communication is an internal practice that can be used strategically by the manager to improve several advantages for the employees and the organizations. Internal communication corresponds to all the ways of transmitting information, ideas, or emotion from different channels, like intranet, social media, and several others. Happiness at work is a powerful strategy that brings involved and committed employees to the organizations. This is a subjective construct in a way that depends on individual judgment. The authors develop a conceptual study that seeks to establish a relationship between IC and happiness at work. Both constructs were explored individually and listed the advantages. A final section was added to explore the relationship between the constructs, essentially through the advantages of both constructs.

Publisher

IGI Global

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