IoT Impact and Challenges on Robotic Waiters in Automation of Restaurants and Hotels

Abstract

In China and Japan robots are used to serve in restaurants to serve or to just greet the customer. In restaurants robots need to understand the environment and make decisions accordingly, like changing the route if it finds any obstacle in between. To have this capability of making decisions and behaving like humans, robots need information from different sources from which they can understand the change in environment, position of other robots, and also the path to the destination. This can be done by integrating robots with IoT technology that allow the enhancement in the capabilities in robotic waiter. IoT also helps in monitoring the working parts of robots and movements. This chapter aims to discuss the real-time challenges and impact of IoT on robotics services in restaurants and hotels.