Affiliation:
1. Institute of Management and Information Science, India
Abstract
In an era dominated by technology and trade, the business processes have started looking forward to innovations and ever-changing applications. This paradigm shift in the thought processes is not limited to any industry per se. Thus, the cyber practices have developed various tools, practices, as well as avenues for applications in real-time situations. With the advancement of these technological platforms, various gadgets in the form of smart phone, etc. have also complimented to the use of the same. Retail processes like any other business practices have also seen the changes due to these technological interventions. As a process responsible for creating direct customer touch points, retail at its operational level needs to be vigilant about the threats, insecurity, loss of privacy, and challenges coming because of the technological adoptions. Therefore, a systematic and well-designed data privacy policy with all possible components incorporated can lead to a secure environment.
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