Affiliation:
1. Karachi School of Business and Leadership, Karachi, Pakistan
Abstract
The COVID-19 pandemic had a drastic impact on the teaching and learning practices of universities around the globe. To comply with the new normal, universities shifted their teaching and learning activities online. Academic libraries also shifted their services online. However, in many cases, the students enrolled in universities during COVID-19 era had no prior experience of online library services. This study investigated the factors that drive or inhibit these students' use of online library services. Various recommendations and implications for library management are reported.
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