Effect of COVID-19 on the Freight Forwarding Industry in Egypt-Reference-Cited by-同舟云学术

Effect of COVID-19 on the Freight Forwarding Industry in Egypt

Published:2023-02-24 Issue: Volume: Page:110-127
ISSN:2327-350X
Container-title:Cases on International Business Logistics in the Middle East
language:
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Author:

El Haddad Rawan Hisham¹,El-Gazzar Sara Hassan¹,Mohamed May Salah El-Dine¹,Rosi Bojan²

Affiliation:

1. Arab Academy for Science, Technology, and Maritime Transport, Egypt

2. University of Maribor, Slovenia

Abstract

The freight forwarding industry is an important player in the maritime transport industry that facilitates shipping processes by providing various value-added services such as securing bookings, transporting cargo, and preparing shipping documents. However, due to COVID-19 outbreak, the freight forwarding industry faced many challenges like port congestion, container shortages, and blank sailings. Therefore, this study examines COVID-19 effect on the freight forwarding industry and the challenges that the freight forwarders faced especially in Egypt, which is a logistics hub due to its strategic location. The case provides researchers and practitioners with an overview of the challenges that affected both maritime transport and freight forwarding industries in Egypt and investigates the challenges that Agility Egypt encountered due to COVID-19 restrictive safety measures. Also, it presents the solutions undertaken to deal with those challenges. Data were collected through interviews with various operation managers, executives, and specialists in Agility Egypt for shipping and freight.

Publisher

IGI Global

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