Affiliation:
1. Center for Organisational and Social Studies (CEOS), ISCAP, Polytechnic of Porto, Portugal & Research Center of Business Sciences (NECE), Portugal
2. ISCAP, Polytechnic of Porto, Portugal
3. ESS, Polytechnic of Porto, Portugal
4. University of Aveiro, Portugal
Abstract
Stress is a multidimensional and multifaceted phenomenon that reflects and conditions individual and organizational quality of life. However, given specific work contexts in which there are disproportionate demands, lack or reduced support from the organizational structure, dull treatment of employees, lack of recognition, and the existence of a conflictual environment, it leads to relatively high levels of organizational stress. In turn, burnout arises from the crisis in relationships with work. Its main manifestations are emotional and physical exhaustion, cynicism, and professional ineffectiveness, arising from feelings of exhaustion, energy depletion, increased apathy with work, reduced effectiveness, and negativism with the professional routine. In this follow-up, a bibliometric analysis between 1980 and 2022 was conducted to explore the most relevant authors, documents, and journals, the trends identified in the publications, and the collaborations between countries in the field of study.