Fulfilling Gen Z's Needs and Expectations in Industry 4.0

Abstract

This chapter provides insights into how current Industry 4.0 and the characteristics of Gen Z impact talent acquisition and retention. The authors offer an overview of Gen Z as well as the generation's readiness for work in Industry 4.0, highlighting the unique skills and expectations they bring to the workplace. However, challenges remain for organizations in attracting and retaining Gen Z talent. To address these challenges, the article offers several recommendations, including professional and internal networking, reverse mentoring, job crafting, individual deals, and the flexibility of employment. By understanding and even adopting highlighted strategies, organizations can create a work environment that aligns with the expectations of Gen Z and fosters long-term retention of early-career talent.