Affiliation:
1. K.R. Mangalam University, Haryana, India
2. Chitkara Business School, Chitkara University, India
Abstract
Today's best managers fully understand the worth of information technology (IT) tools to achieve the objectives of the organization. The use of technologies aids in achieving set organizational goals and supports in optimization of work processes. This research examines the technological influence at the workplace and the significance of the human resource department in assisting employees in navigating these changes. Organizations are not only using cutting-edge technology, for instance, robotics, predictive analytics, and artificial intelligence, for simple and repetitive automation of operations but also to make data-driven decisions to solve complicated problems. In addition, the implementation of new technologies has leveraged the adoption of more flexible working patterns. Nevertheless, this paradigm shift has induced many challenges for human resource professionals, as the need for skilled employees has amplified to compete in the dynamic business world. Furthermore, the study found that IT acts as the most powerful tool for HR.